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Note
We operate on a zero-inventory, made-to-order business model and do not support order cancellations*. We do not offer return or exchange services.
Generally, the production time is 3-5 business days. We will ship the product within 6 business days after receiving the order.
*Order cancellations are not supported. If the product has not been made yet, you may modify your order. Please contact us via the email used for the order within 6 hours of placing it and provide the order number. We will assist you with the order modification. If the product has entered production, you will not be able to modify the order. -
Sevice
To ensure the quality of each product we ship, the products will be carefully inspected, including patterns, fabrics, workmanship, etc.
We use 'zero plastic' packaging for shipping. We will take photos of the product and packaging for record before shipment.
Our working hours:
Hong Kong Standard Time (HKST, UTC+8), from 9:00 AM to 6:00 PM (Monday to Friday).
For efficient communication, please contact us.