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Note
For this charitable product, in order to make it accessible to a wider audience, we have pre-produced a small batch and adopted a lower-priced ready-to-ship strategy, allowing us to pass on a significant portion of the margin. Each piece is still handcrafted in our studio and carefully delivered to you from afar.
To ensure the sustainability of the project, we do not offer unconditional returns or exchanges. If the stock is sold out, we will ship your order within 6 business days after receiving it.
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We operate on a zero-inventory, made-to-order business model and do not support order cancellations*.
Generally, the production time is 3-5 business days. We will ship the product within 6 business days after receiving the order.
*Order cancellations are not supported. If the product has not been made yet, you may modify your order. Please contact us via the email used for the order within 6 hours of placing it and provide the order number. We will assist you with the order modification. If the product has entered production, you will not be able to modify the order. -
Sevice
To ensure the quality of each product we ship, the products will be carefully inspected, including patterns, fabrics, workmanship, etc.
We use 'zero plastic' packaging for shipping. We will take photos of the product and packaging for record before shipment.
Our working hours:
Hong Kong Standard Time (HKST, UTC+8), from 9:00 AM to 6:00 PM (Monday to Friday).
For efficient communication, please contact us.
